Privacy Policy

Last updated: October 2024

Introduction

nimble-craft is committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, store, and protect information when you use our website or services.

Information We Collect

We may collect the following types of personal information:

• Name and contact details provided through enquiry forms
• Email address for correspondence purposes
• Service preferences and requirements you share with us
• Property address where services are to be performed
• Technical data such as browser type and IP address when you visit our website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotations
• To deliver gardening and landscaping services you have requested
• To communicate with you about appointments and service updates
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Your consent, which you provide when submitting an enquiry
• Performance of a contract when we provide services to you
• Our legitimate interests in running our business effectively
• Compliance with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our business operations
• Professional advisers such as accountants or lawyers
• Regulatory or governmental bodies when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to three years unless you request earlier deletion.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

nimble-craft
47 Greenview Road
Leeds, LS8 2NP
United Kingdom

Email: [email protected]